FAQs
If you’ve got a burning question, that isn’t answered below then drop us an e-mail: hello@craftbeerfolk.co.uk. On to the general FAQs:
MY TICKETS HAVEN’T ARRIVED
Please check your spam folder and if it’s not in there give us a shout
HOW DOES BEER COST
The beer will be priced in line with what you pay in pubs, we’re not going to over inflate it because you’re at an event, but please bear in mind that we have got fancy beer so it won’t be Fosters prices.
HOW DO I GET MY TICKETS?
An email should arrive in your inbox containing your tickets. You WILL need to show your tickets at the door so we can scan them.
WHAT’S YOUR FAVOURITE COLOUR?
Orange 🙂
DO I NEED TO PRINT MY TICKETS?
Nope, as long as you’ve got it on your phone to flash you’ll be able to get in.
CAN I TRANSFER MY TICKETS?
Yes you can! Just let us know what you’ve bought and what you want to transfer to and we’ll sort it out for you.
CAN I BRING MY OWN ALCOHOL?
Please don’t bring your own alcohol to a beer festival. Putting on our authoritarian hat, if you’re seen with external alcohol you will be ejected, it is a licenced premises so is like taking your own beer to a pub.
IS IT OUTDOORS?
Yes it is! We’re in a different park for each festival. Don’t worry, there will be tents to shelter from the blistering sunshine.
DO YOU DO GROUP BOOKINGS?
We do. If you want to organise for everyone in your street to come, just give us a shout and we’ll sort out a discount code for you – hello@craftbeerfolk.co.uk
REFUNDS?
Sorry, but we only issue refunds on tickets if we cancel the event. What we can do though is swap your tickets for another session so you don’t miss out.
ARE THERE TICKETS ON THE DOOR?
If we are marked as sold out there are no tickets available on the door
WILL THERE BE PARKING?
At some sites there is parking, at others there isn’t. Please check the page for the festival you’re attending.
CAN I BRING MY SUPER CUTE DOG?
You can bring your dog, but please bear in mind it is likely to be a busy event with lots of people.
CAN I BRING MY CUTE-ISH KIDS?
You can bring your kids, but please bear in mind it is a beer festival and we don’t have any special activities or entertainment for them. Under 18s are £5 and Under 5s are free, but they will not be allowed to approach the bar. There will be zero tolerance on underage drinking, anyone found doing so will be asked to leave along with their entire group.
WHAT’S THE ACCESSIBILITY LIKE?
The venue is wheelchair accessible as much as it can be, but we are in parks so it can be lumpy and bumpy. If you have any additional needs then please get in touch and let us know how we can help you.
WHAT TIME DO YOU START?
Doors open promptly at the start time and last orders will be 20 minutes before the doors close.
IS THERE ANY FOOD OR DRINK?
Along with awesome beer there will also be some soft drinks, some cider, and a bit of wine. There will also be excellent caterers along for each session. We’re still confirming those caterers, but they will be nice because our weekend survival depends on it.
IS IT JUST BEER?
Primarily it is just beer as it is a beer festival, but we have got ciders on and all the colours of wine, or at least the three we’re aware of red, white and pink.
WHAT IF YOU RUN OUT OF BEER?
This year brewers are coming so we’re going from one bar to 10 so there will be lots of beer and replenishing will be easy if we encounter a particularly thirsty crowd.
YOUR LIST OF BREWERS ARE MAKING MY MOUTH WATER, WILL THEY ALL BE HERE?
Brewers will be bringing a selection of their own beer. We will get confirmation of what they’re bringing about 2 weeks out and when we know we’ll let you know.
DO YOU DO CARER TICKETS?
If you’re the registered carer for someone attending one of our screenings please contact us with the ticket number for the full price ticket and we’ll issue you a free ticket.